Privacy policy.
Privacy Policy for Ocean Studios Media
Last Updated: 9th June 2025
This Privacy Policy outlines how Ocean Studios Media ("we", "us", or "our") collects, uses, and safeguards personal information when you use our website www.oceanstudiosmedia.co.uk (the "Website").
1. Information We Collect
We may collect and process the following types of personal data:
Full name
Email address
Postal address
IP address and browser user agent (for security and analytics)
We collect this data through:
Contact forms
Email newsletter sign-ups
Customer accounts
Checkout and payment forms
Cookies and similar tracking technologies
2. Use of Cookies
Our website uses cookies to improve user experience, analyse traffic, and for marketing purposes. You will be presented with a cookie consent banner upon visiting the site. You can manage your preferences or withdraw consent at any time.
For more information, please see our separate Cookies Policy.
3. How We Use Your Personal Data
We use the data we collect for the following lawful purposes:
To provide, operate, and maintain our services
To process orders and transactions
To communicate with users about updates, promotions (with consent), or support
To ensure the website is secure and functioning correctly
To comply with our legal obligations
4. Lawful Basis for Processing
Under UK GDPR, we process personal data based on:
Consent – e.g. when you sign up for marketing emails
Contract – e.g. when you place an order
Legal obligation – e.g. tax records
Legitimate interests – e.g. maintaining and improving our website and services
5. Sharing Your Data
We do not sell or share your personal data with third parties for marketing purposes.
We may share your data with trusted third parties for operational purposes, such as:
Payment processors (e.g., Stripe, PayPal)
Email service providers
Website hosting or security partners
All third parties are contractually obligated to comply with UK GDPR.
6. International Data Transfers
We do not intentionally transfer personal data outside the UK or EEA. If this ever becomes necessary, we will ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
7. Data Security
We implement industry-standard security measures, including SSL encryption, secure servers, and regular security audits to protect your personal data.
8. Data Retention
We retain personal data only as long as necessary:
Customer account data: until deleted by the user
Marketing data: until you unsubscribe or withdraw consent
Transactional data: for a minimum of 6 years to comply with legal obligations
9. Your Rights (UK GDPR)
As a data subject, you have the following rights:
Right to access – You can request a copy of your data
Right to rectification – You can request corrections to your data
Right to erasure – You can request we delete your personal data
Right to restrict processing – You can limit how we use your data
Right to data portability – You can request your data in a usable format
Right to object – You can object to marketing or certain uses
Right to lodge a complaint – You can contact the Information Commissioner’s Office (ICO) if you believe your data is being misused
To exercise your rights, email: contact@oceanstudiosmedia.co.uk
10. Contact Details
Ocean Studios Media
Attn: Hayley Webster, CEO
26 Manor Road, Stourport, DY13 9DW
Phone: 07599 855123
Email: contact@oceanstudiosmedia.co.uk
11. Data Protection Officer
We are a small business and are not required to appoint a formal Data Protection Officer. However, you may contact Hayley Webster using the contact information above for any data privacy concerns.
12. Children’s Privacy
We do not knowingly collect or store personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us so we can remove it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes indicates acceptance.